Another busy year draws to a close and whilst most of us are looking forwards to some relaxing and fun time with our families, knowing that your business is running great is also a huge concern.
This is why this year we have decided to give the best of both worlds, our team will be on break from 23rd December 2024 to 3rd January 2025. We will however rotate to provide full on call support during our standard opening hours of 8am – midnight GMT.
Customers taking advantage of our annual care package have an advantage here, as any issues with our job board plugin will be flagged to our team as they happen. These are few and far between for most customers, but they will alert us of the following scenarios
- Server unreachable
- API errors, such as if a field is no longer reachable
- Form submission issues (nine times out of ten a field has been changed in the CRM)
- A whole list of other situations
For those not on our annual care package, feel free to contact us as always and one of the team on call at that time will get back to you, likely within a couple of hours still.
Customers using our other services, such as our awesome automations, services using our servers will continue to run and be managed as usual. Those using their own servers, do contact us if you need us.
Thank you for choosing us in 2024, it really does mean a lot to our team that you have selected us as your partner. Have a wonderful Christmas and New Year and we look forward to hearing from you in 2025.
